mortgages is committed to protecting the privacy of our customers. This privacy policy describes how mortgages collects, uses and shares personal data of customers (hereinafter collectively referred to as “you”, “customer”) when using the services provided on the mortgages website. This privacy policy notice answers your questions about:

Information about your personal information that mortgages collects.
The purpose of mortgages collecting and using your personal information.
Time of information storage.
How mortgages collects your personal information.
Sharing personal information
Your rights and obligations.
Commitment to protecting customer personal information.
Your consent.
Address of the information collection and management unit.
People or organizations that can access confidential information.
Mechanism for receiving and resolving complaints related to customer personal information.
Contact information.
1. COLLECTION OF PERSONAL INFORMATION mortgages.simvibes.com

mortgages collects the following information from customers:

Basic personal information:

Full name.
Address.
Phone number.
Email address.
ID card number or citizen identification number.
Tax code.

Information related to products/services:

Name of products/services you use.
Quantity of products/services you use.
Payment methods used by you.
Term of use of your products/services.

Sensitive personal information:

mortgages requires you not to share or disclose any sensitive personal information (e.g., racial origin, social security number, political views, religious views, health status, personal life, biometric information, criminal record, genetic characteristics, personal location data, etc.).

If you submit or disclose sensitive personal information to us, you agree to our processing and use of that information in accordance with this Privacy Policy. If you do not agree, you should refrain from providing that information. You may also exercise your privacy rights to object to, restrict processing of or delete sensitive personal information, as detailed in section 6.1 below.

2. Purposes for which mortgages collects and uses your personal information

2.1 All personal information collected from customers is used by mortgages internally and for one or all of the following purposes:

Support and advise customers.
Answer customer inquiries.
Provide customers with information related to products/services on our website.
Process orders, provide services and information via the company’s website at the request of customers.
Send promotional information about the company’s new products and services, information about events and promotions if customers register to receive email notifications.
Use the information provided by customers to support customer account management, confirm and carry out financial transactions related to customers’ online payments.
Prevent and combat fraud, scams, identity theft and other illegal activities.
Use for other purposes not mentioned above but clearly stated in the products/services provided by mortgages or permitted by law or competent state agencies.

2.2 In the case of using customers’ personal information for purposes other than those stated in Article 2.1, mortgages will request the customer’s consent before use.

3. INFORMATION STORAGE PERIOD

All personal information of customers is committed to be stored securely by mortgages on the company’s internal system during the use of the service for the purposes stated in Article 2.1 or until receiving a request to cancel the information provided by the customer. To request deletion of personal information data, customers please send an email.

In addition, mortgages can also store customers’ personal information for a period of time, for example when required by current law.

4. METHODS OF COLLECTING PERSONAL INFORMATION BY mortgages.simvibes.com

mortgages collects customers’ personal information in the following ways:

When customers register for an account on the mortgages website or submit forms related to mortgages’ products and services.
When customers register to buy and pay for mortgages’ products/services.
When customers contact mortgages or interact with mortgages’ staff via phone, livechat, email, face-to-face meetings or social networks, etc.
When customers send their personal information to mortgages for any other reason such as registering for a trial of a product/service, etc.
5. SHARING OF PERSONAL INFORMATION BY mortgages.simvibes.com

Commit to protecting your personal information and will not disclose it to anyone else without your consent. However, mortgages may share your personal information in the following cases:

When you have agreed to the terms of the Terms of Service and Privacy Policy of mortgages.
When mortgages receives a request

lawfully requested by competent authorities to comply with laws, regulations or government requests.

6. YOUR RIGHTS AND OBLIGATIONS REGARDING PERSONAL INFORMATION PROVIDED TO  mortgages

6.1 Your rights to your personal information

You have the right to know about the processing of your personal information, unless otherwise provided by law. Specifically:

You have the right to consent, disagree or withdraw consent to the processing of your personal information.
You have the right to access, view, edit or request correction of your personal information.
You have the right to delete or request deletion of your personal information.
You have the right to request restriction or objection to the processing of your personal information.
You have the right to request provision of your personal information to yourself.
You have the right to complain, denounce or initiate a lawsuit in accordance with the provisions of law.
In the event that mortgages violates the regulations on the protection of your personal information, you have the right to claim compensation for actual damages in accordance with the provisions of law. Unless otherwise agreed by the parties or otherwise provided by law.

In addition, you have other rights as prescribed by current law.

6.2 Your obligations regarding your personal information

You must comply with the laws, regulations and instructions of mortgages on the handling of customers’ personal information.

You are obliged to provide mortgages with personal information that is accurate, complete, not misleading and are obliged to update this personal information when there is any discrepancy, incompleteness, confusion or obsolescence.

In the event of problems arising that affect the confidentiality of personal information, you are obliged to cooperate with mortgages, competent state agencies or third parties.
In case you want to provide other people’s personal information to mortgages, you need to inform them about this. This is to ensure that they agree to provide the information and let them know where to find this Information Security Policy.
You are responsible for protecting your personal information. Please take proactive measures to protect your personal information when using mortgages services. In case you discover any errors or suspect that your personal information has been compromised, notify mortgages immediately so that it can be handled promptly.
You are responsible for all information, data or consents that you create or provide online. If your personal data is leaked or compromised due to your fault, you are responsible.
You need to carefully read and update the regulations and policies of mortgages regularly, as they may change over time. mortgages will notify customers of these changes or post them on the website and other communication channels.
Respect and protect the personal information of others.
Other responsibilities and obligations as prescribed by current laws.
7. COMMITMENT TO PROTECTING CUSTOMERS’ PERSONAL INFORMATION OF mortgages.simvibes.com
Customers’ personal information is committed to maximum confidentiality by mortgages according to mortgages’ regulations and the provisions of law. The collection and use of customers’ personal information is only carried out with the consent of that customer, except in cases where the law provides otherwise.

mortgages commits not to use, transfer, provide or share with any third party any personal information of customers without consent, except in cases where the law provides otherwise.

To ensure the safety of your information when transmitting data, mortgages uses Secure Sockets Layer (SSL) software. This helps encrypt the information you enter.

If the server storing customer information is attacked by hackers and results in data loss, mortgages will be responsible for notifying the authorities to investigate and handle the incident immediately. At the same time, we will also notify customers.
You should carefully preserve electronic devices during use. At the same time, when you are not using your account on the mortgages website, lock, log out or leave the account to protect your information.

8. YOUR CONSENT

When you use mortgages’ products/services, this means that you agree to allow mortgages to collect and use your personal information for the purposes stated in Article 2.1 (this content may change and be updated over time).

mortgages is committed to protecting the privacy of our customers. This privacy policy describes how mortgages collects, uses and shares personal data of customers (hereinafter collectively referred to as “you”, “customer”) when using the services provided on the mortgages website. This privacy policy notice answers your questions about:

Information about your personal information that mortgages collects.
The purpose of mortgages collecting and using your personal information.
The time of information storage.
How mortgages collects your personal information.
Sharing personal information
Your rights and obligations.
Commitment to information security personal customer information.
Your consent.
Address of the information collection and management unit.
Persons or organizations that may have access to confidential information.
Mechanism for receiving and resolving complaints related to customer personal information.
Contact information.